Think your WAF has you covered? Think again. This holiday season, unmonitored JavaScript is a critical oversight allowing attackers to steal payment data while your WAF and intrusion detection systems see nothing. With the 2025 shopping season weeks away, visibility gaps must close now.
Get the complete Holiday Season Security Playbook here.
Bottom Line Up Front
The 2024 holiday season saw major attacks on website code: the Polyfill.io breach hit 500,000+ websites, and September’s Cisco Magecart attack targeted holiday shoppers. These attacks exploited third-party code and online store weaknesses during peak shopping, when attacks jumped 690%.
For 2025: What security steps and monitoring should online retailers take now to prevent similar attacks while still using the third-party tools they need?
As holiday shopping traffic increases, companies strengthen their servers and networks, but a critical weak spot remains unwatched: the browser environment where malicious code runs hidden on users’ devices, stealing data and bypassing standard security.
The Client-Side Security Gap
Recent industry research reveals the concerning scope of this security gap:
These statistics underscore a fundamental shift in the threat landscape. As organizations have strengthened server-side defenses through WAFs, intrusion detection systems, and endpoint protection, attackers have adapted by targeting the browser environment where traditional monitoring tools fall short due to the following:
- Limited Visibility: Server-side monitoring tools cannot observe JavaScript execution within users’ browsers. WAFs and network monitoring solutions miss attacks that operate entirely in the client environment.
- Encrypted Traffic: Modern web traffic is encrypted via HTTPS, making it difficult for network monitoring tools to inspect the content of data transmissions to third-party domains.
- Dynamic Nature: Client-side code can modify its behavior based on user actions, time of day, or other factors, making static analysis insufficient.
- Compliance Gaps: Although regulations like PCI DSS 4.0.1 focus now more on client side risk, there’s still limited guidance on client-side data protection.
Understanding Client-Side Attack Vectors
E-skimming (Magecart)
Perhaps the most notorious client-side threat, Magecart attacks involve injecting malicious JavaScript into e-commerce sites to steal payment card data. The 2018 British Airways breach, which exposed 380,000 customers’ payment details, exemplifies how a single compromised script can bypass robust server security. The attack operated for two weeks undetected, harvesting data directly from the checkout form before transmitting it to attacker-controlled servers.
Supply Chain Compromises
Modern web applications depend heavily on third-party services, analytics platforms, payment processors, chat widgets, and advertising networks. Each represents a potential entry point. The 2019 Ticketmaster breach occurred when attackers compromised a customer support chat tool, demonstrating how a single third-party script can expose an entire platform.
Shadow Scripts and Script Sprawl
Many organizations lack complete visibility into all JavaScript code executing on their pages. Scripts can dynamically load other scripts, creating a complex web of dependencies that security teams struggle to track. This “shadow script” phenomenon means that unauthorized code may be running without explicit approval or monitoring.
Session and Cookie Manipulation
Client-side attacks can intercept authentication tokens, manipulate session data, or extract sensitive information from cookies and local storage. Unlike server-side attacks that leave network logs, these operations occur entirely within the user’s browser, making detection challenging without specialized monitoring.
Real-World Holiday Season Attacks: Lessons from 2024
The 2024 holiday season provided stark examples of the escalating client-side threat. The infamous Polyfill.io supply chain attack, which began in February 2024 and impacted over 100,000 websites by the holidays, demonstrated how a compromised third-party script could redirect users to malicious sites. Similarly, the Cisco Magecart attack in September 2024 targeted holiday shoppers via their merchandise store, highlighting how even large organizations are vulnerable to payment data theft during peak periods.
Beyond these high-profile incidents, the pervasive nature of client-side threats was evident. The compromised Kuwaiti e-commerce site Shrwaa.com hosted malicious JavaScript files throughout 2024, infecting other sites undetected and showcasing the “shadow script” problem. The Grelos skimmer variant further illustrated session and cookie manipulation, deploying fake payment forms on smaller, trusted e-commerce sites just before Black Friday and Cyber Monday. These incidents underscore the critical need for robust client-side security measures.
The Holiday Season Amplifies Risk
Several factors make the holiday shopping period particularly vulnerable:
Increased Attack Motivation: Higher transaction volumes create lucrative targets, with Cyber Monday 2024 seeing 5.4 trillion daily requests on Cloudflare’s network, with 5% blocked as potential attacks.
Code Freeze Periods: Many organizations implement development freezes during peak seasons, limiting the ability to respond quickly to newly discovered vulnerabilities.
Third-Party Dependencies: Holiday promotions often require integration with additional marketing tools, payment options, and analytics platforms, expanding the attack surface.
Resource Constraints: Security teams may be stretched thin, with most organizations scaling back after-hours SOC staffing levels by up to 50% during holidays and weekends.
Implementing Effective Client-Side Security
1. Deploy Content Security Policy (CSP)
Start with CSP in report-only mode to gain visibility into script execution without breaking functionality:
This approach provides immediate insights into script behavior while allowing time for policy refinement.
The CSP Trap to Avoid: When implementing CSP, you’ll likely encounter broken functionality from legacy scripts. The tempting quick fix is adding `’unsafe-inline’` to your policy, which allows all inline JavaScript to execute. However, this single directive completely undermines your CSP protection, it’s the equivalent of leaving your front door unlocked because one key doesn’t work. Instead, use nonces (cryptographic tokens) for legitimate inline scripts: `
2. Implement Subresource Integrity (SRI)
Ensure that third-party scripts haven’t been tampered with by implementing SRI tags:
3. Conduct Regular Script Audits
Maintain a comprehensive inventory of all third-party scripts, including:
- Purpose and business justification
- Data access permissions
- Update and patching procedures
- Vendor security practices
- Alternative solutions if the service becomes compromised
4. Implement Client-Side Monitoring
Deploy specialized client-side monitoring tools, ranging from browser-based CSP validators to Web Exposure management solutions to commercial Runtime Application Self-Protection (RASP) solutions, that can observe JavaScript execution in real-time, detecting:
- Unexpected data collection or transmission
- DOM manipulation attempts
- New or modified scripts
- Suspicious network requests
5. Establish Incident Response Procedures
Develop specific playbooks for client-side incidents, including:
- Script isolation and removal procedures
- Customer communication templates
- Vendor contact information and escalation paths
- Regulatory notification requirements
Implementation Challenges and Solutions
While the benefits of client-side security are clear, implementation can present obstacles. Here’s how to navigate common challenges:
Legacy System Compatibility
- Implement CSP gradually, starting with highest-risk pages
- Use CSP reporting to identify problematic scripts before enforcement
- Consider deploying a reverse proxy to inject security headers without application changes
Performance Impact
- Test thoroughly using report-only modes initially
- Monitor that SRI checks add minimal overhead (typically under 5ms per script)
- Track real user metrics like page load time during rollout
Vendor Resistance
- Include security requirements in vendor contracts upfront
- Frame requirements as protecting both parties’ reputations
- Maintain a vendor risk register tracking security posture
- Document uncooperative vendors as highest-risk dependencies
Resource Limitations
- Consider managed security services specializing in client-side protection
- Start with free browser-based tools and CSP report analyzers
- Prioritize automation for script inventory, monitoring, and alerts
- Dedicate 6-12 hours monthly for initial setup and ongoing monitoring, or budget 1-2 days quarterly for comprehensive audits in enterprise environments with 50+ third-party scripts
Organizational Buy-In
- Build business case around breach costs (average Magecart attack: $3.9M) versus monitoring investment ($10K-50K annually)
- Organizations with dedicated client-side monitoring detect breaches 5.3 months faster than industry average (reducing the 7.5-month detection window to 2.2 months), significantly limiting data exposure and regulatory penalties
- Present client-side security as revenue protection, not IT overhead
- Secure executive sponsorship before holiday freeze periods
- Emphasize prevention is less disruptive than responding to an active breach during peak season
Looking Forward
Client-side security represents a fundamental shift in how we approach web application protection. As the attack surface continues to evolve, organizations must adapt their security strategies to include comprehensive monitoring and protection of the client environment.
The holiday shopping season provides both urgency and opportunity: urgency to address these vulnerabilities before peak traffic arrives, and opportunity to implement monitoring that will provide valuable insights into normal versus suspicious script behavior.
Success requires moving beyond the traditional perimeter-focused security model to embrace a more comprehensive approach that protects data wherever it travels, including within the user’s browser. The organizations that make this transition will not only protect their customers during the holiday rush but establish a more resilient security posture for the year ahead.
Download the complete Holiday Season Security Playbook to ensure your organization is prepared for the 2025 shopping season.
