AWS outage has taken down millions of websites, including Amazon.com, Prime Video, Perplexity AI, Canva and more.
The outage started approx 30 minutes ago and it’s affecting consumers in all regions, including the United States and Europe.
According to AWS Health page, Amazon is aware of major disruption affecting multiple services.
“We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. This issue may also be affecting Case Creation through the AWS Support Center or the Support API. We are actively engaged and working to both mitigate the issue and understand root cause,” AWS noted.
“We are investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region.”
While Amazon has not shared the specific cause of the outage, the status updates indicate that it is related to a DNS resolution issue for the DynamoDB API endpoint in the US-EAST-1 AWS region.
Fortnite, Perplexity, Canva and others confirm service disruption
In a post on X, Epic Games’ Fornite confirmed a major service disruption. While Fornite gameplay itself is not affected, you won’t be able to log-in, as the login is powered by AWS.
Perplexity also confirmed its chat app is offline due to AWS outage.
Graphic design company Canva acknowledgd service outage impacting image editing and other features.
“We are currently experiencing significantly increased error rates which are impacting functionality on Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible,” Canva noted on its status page.
According to Downdetector, 15 major services, including enertainment platforms like Roblox and Hulu, are offline due to AWS issues.
List of major services affected by AWS outage:
- Amazon
- Prime Video
- Fortnite
- Canvas
- Clash of Clans
- Clash of Royals
- Palworld
- Snapchat
- Perplexity
- Canva
- Roblox
- Hulu
- Robinhood
- Grammarly
Update 10/20/25 5:00 AM EDT: Some services are recovering after 45 minutes of outage
Update 10/20/25 5:25 AM EDT: AWS says the services are now fully restored.
Update 10/20/25 12:06 PM EDT: While AWS says they have mitigated the DNS issue, they are now saying they are having issues with its network load balancers, which continue to cause widespread outages for companies utilizing the cloud platform.
“We have taken additional mitigation steps to aid the recovery of the underlying internal subsystem responsible for monitoring the health of our network load balancers and are now seeing connectivity and API recovery for AWS services,” reads AWS’ status page.
“We have also identified and are applying next steps to mitigate throttling of new EC2 instance launches. We will provide an update by 10:00 AM PDT.”
Many online services, including Canvas, which is widely used by schools in the US, continue to show outage messages when users attempt to log in to the platform.
Source: BleepingComputer
BleepingComputer contacted Amazon with questions about what is causing the outage and will update the article if we receive a response.
This is a developing story.
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