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HomeStock MarketCharles Schwab, Fidelity, other brokerages experience outages amid market volatility

Charles Schwab, Fidelity, other brokerages experience outages amid market volatility


Several of the nation’s top brokerages were whacked by the extreme swings in the stock and bond markets on Monday as the Dow Jones Industrial Average sank more than 1,000 points before recovering some of those losses mid-afternoon.  

Ticker Security Last Change Change %
I:DJI DOW JONES AVERAGES 38636.03 -1,101.23 -2.77%

LIVE MARKET COVERAGE: MONDAY’S SELLOFF

Dow Jones Industrial Average

WALL STREET’S FEAR GAUGE SOARS AMID STOCK ROUT

Charles Schwab and its Ameritrade arm told customers via X that a technical issue affected its platforms.

“Some clients may have difficulty logging in to Schwab platforms. Please accept our apologies as our teams work to resolve the issue as quickly as possible. Hold times may be longer than usual,” the post said.

Ticker Security Last Change Change %
SCHW THE CHARLES SCHWAB CORP. 62.22 -1.17 -1.84%

Robinhood, at midmorning, told FOX Business the platform was operational but it and other brokerages had some canceled trades overnight tied to platform Blue Ocean, which operates trading off-hours. FOX Business’ inquiries to Blue Ocean were not immediately returned. 

Ticker Security Last Change Change %
HOOD ROBINHOOD MARKETS INC. 16.25 -1.64 -9.14%

Interactive Brokers released a statement reiterating normal operations midday Monday. 

“We know of no system-wide outages. As of 11 a.m. ET, we have executed 5 million trades, and on Friday, we had 5.9 million trades, which was already a busy day,” said Steve Sanders, EVP of Marketing and Product Development at Interactive Brokers.

Ticker Security Last Change Change %
IBKR INTERACTIVE BROKERS GROUP INC. 108.27 -4.26 -3.79%

Vanguard, one of the largest mutual fund companies with $8 trillion under management, told FOX Business: “We recognize some investors are experiencing delays when logging in to their accounts. We are working diligently to restore functionality and apologize for any inconvenience,” a spokesperson said.

Fidelity confirmed to FOX Business that a prior issue has since been resolved.

Stocks plunged on Monday as U.S. recession fears caused turmoil throughout the global markets.

Ticker Security Last Change Change %
I:DJI DOW JONES AVERAGES 38629.15 -1,108.11 -2.79%
SP500 S&P 500 5170.43 -176.13 -3.29%
I:COMP NASDAQ COMPOSITE INDEX 16114.034704 -662.13 -3.95%

“While Friday’s employment report was disappointing, it wasn’t the only worrisome economic indicator, only the latest,” said Greg McBride, Bankrate’s chief financial analyst. “Couple economic concerns with the cacophony of earnings disappointments and weak corporate outlooks, global unrest, and currency gyrations, and you have the recipe for sudden volatility.”

Japanese stocks also fell on Monday, with the Nikkei 225 index closing lower by more than 12% – 4,451.28 points – in its worst day since 1987.

Cryptocurrencies plunged as well, with the price of bitcoin falling 17.5% to $50,239 a coin before bouncing off those lows. The price of ethereum slid 23% to $2,230 apiece but also saw some clawback. 

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FOX Business’ Christopher Mulligan contributed to this report. 


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